Your statutory customer rights are not affected.

This website is operated by Tyne Bargains Ltd (referred to as "Tyne Bargains Cash Exchange”). Access to and use of our Web Site ("the Site") and the sale and purchase of products from the site are governed by the terms and conditions of use and the terms and conditions of business (together "terms and conditions") set out below. By using the Site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions, please do not use this Site.
Tyne Bargains Limited trading as Tyne Bargains Cash Exchange is a company incorporated in England & Wales with company number 08347879. Tyne Bargains Ltd registered office is at Jarrow Business Centre, Viking Industrial Park Rolling Mill Road Jarrow. VAT Number 195134596.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. 
You may be required to register an approved login name and password ("Password Details") for access to services on this website and. Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details).


1: Sale and Purchase

The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.
Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. The classifications are 12, 15, and 18. The classification reflects the content of the video game or DVD (violence, language, sex, drug abuse etc). You are therefore required to confirm that you are over 18. We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order.

2: Price

All prices are quoted in pounds Sterling and are subject to standard VAT schemes in the UK. All pre-owned goods are subject to the margin based VAT scheme. Prices are subject to any changes to the rate or applicability of VAT. 
Subject to promotions in force at the time of purchase, delivery charges may apply to orders which will be listed separately below the price. Prices are correct at the time of order only and relate to internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person.

3: Payment

Tyne Bargains Ltd will dispatch goods only upon receiving cleared funds in our account subject to availability. We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Payment must be made in pounds Sterling.

4: Passing of Property

We will retain the ownership of property in the products until full payment has been made by you and has been received by us.

5: Delivery

This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses. We cannot deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses or rest of the world, unless postage costs are agreed and paid in advance. All goods must be signed for by an adult aged 18 years or over on delivery. Any date or period for delivery will be considered as indicative only, although it is our policy to try to fulfil standard delivery orders within 4 working days and named day deliveries on the specified day. Standard delivery orders containing items weighing more than 20 kilograms or to remote or rural addresses might take longer to deliver. We cannot be held responsible for delays in the delivery caused by our suppliers, or any other third party.
All products are sent by an approved courier or Royal Mail and you bear the risk once the products have been signed for/delivered.

6: Acceptance

You will inspect products within a reasonable time after their receipt and you will be deemed to have accepted the products unless you notify us in accordance with paragraph 8 below that you want to cancel your order or you notify us in accordance with paragraph 9 below that the products are faulty. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purpose, and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.

7: Right to Cancel

For online purchases, you have the right to cancel your order with us at any time before the expiry of 14 working days from the day after the date of delivery of the products. It is your responsibility to take reasonable care of the products until they are received by us. You will receive a full refund of the purchase price and the delivery charge. Exceptions to the right to cancel: Conditions of items returned which are significantly different from when these were sold.

8: Faulty Items

Items faulty at the point of sale:
Any item that was faulty at the point of sale may be returned for free repair, replacement or refund, provided you have the original receipt or alternative proof of purchase and the faulty item is returned complete with all components. Please note that you will not be entitled to a repair, replacement or refund in respect of fair wear and tear. 

Please refer to our Returns Procedure for details of how to return items purchased from this Site

Faults developed within the warranty period: Most items sold by us come with a 6 months manufacturer’s warranty. If a product develops a fault within the warranty period assistance will be provided by way of spares or a repair depending on the type of product purchased. Wear and tear is not covered by the manufacturer’s warranty.

In the case of Consumer Electronics (TV, Video, DVD, Karaoke & Videogame Hardware),
the fault  should in the first instance be referred to the relevant manufacturer’s help line, contained in the product’s warranty details. In some cases it may be necessary for you to return the item to the manufacturer for repair (at no cost to you).
Mobile Phones: In the event of a fault, you should in the first instance contact the relevant network help line for the fault to be diagnosed. If a repair or replacement is unavailable we will refund your money.
This faulty items returns policy does not affect your statutory rights (including without limitation your right to reject faulty items and receive a full refund if you raise the matter within a reasonable time).

We will not offer a refund if:

  • you were aware that the item was faulty when you bought it
  • damaged an item by trying to repair it yourself or getting someone else to do it
  • no longer want an item (eg because it's the wrong siize or colour) unless you bought it without seeing it

9: General

Most age recommendations and suitability on the site are a guide only, including video game titles displaying an age certification classified by the Entertainment & Leisure Software Publishers Association (ELSPA). Video game titles displaying an age certification classified by the British Board of Film Classification (BBFC) cannot be purchased by anyone under the certified age.
If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective.
These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.
Nothing in these terms and conditions will reduce your statutory rights relating to faulty or incorrectly described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.

10: Governing Law

Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed

11: Click & Collect and Reserve It

The price is maximum you will pay in store and is reflective of any promotions currently active. 
‘In Stock' is only an indication on the availability of an item, not a guarantee. 
You will need to pay the remaining balance when collecting your Reserve It orders at your chosen Tyne Bargains store.

12: Material You Provide To Us

If you send ideas, remarks, questions, data, graphics or the like ("the Submissions") to the Site, these will be deemed to be non-confidential and we will be entitled to use or disclose the Submissions in any manner whatsoever, without liability or notice to you. The Submissions or any other information you send to the Site should not be, or contain, material which is offensive, pornographic, defamatory, blasphemous, unlawful or likely to infringe any applicable law, whether civil, criminal or religious. You agree that all material submitted to us is original to you, and not copied in whole or part from any third party. Please do not send anything which is required to be kept confidential.


13: Linked Sites

We are not responsible for the content of any off-site pages or any other sites linked to the Site nor have we reviewed any such site. If you link to any off-site pages or other sites without our prior written permission, such action will be at your own risk. We cannot be held responsible for the contents of any web site which is electronically linked to the Site and which is not maintained by us.

14: Copyright and Trademarks

All Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Site are the copyright of Tyne Bargains Limited, or their content and technology providers. All rights reserved.
Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with us or using the Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission, is strictly prohibited.
All brand names, product names and titles used in the Site are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.

Copyright 2016-2018 © Tyne Bargains Ltd. All Rights Reserved.